Manu Jungle Trips offers thrilling journeys deep into the heart of the Amazon jungle of Peru. We take pride in providing unforgettable experiences, but we want our clients to be aware of some important aspects before embarking on this unique adventure.
Flexibility in the Program
Please keep in mind that the program may change due to weather and river conditions, as well as the group’s preferences. While we strive to deliver the best experience possible, nature can be unpredictable.
Client Responsibility Terms and Conditions- Manu Jungle Trips :
Manu Jungle Trips cannot be held accountable for any loss or damage to personal belongings during the tour. Additionally, we are not liable for any sickness or accidents that may occur. Clients are responsible for the equipment lent to them, and any damages or losses incurred will be compensated for upon return to Cusco.
Physical and Mental Fitness:
Clients must declare that they are physically and mentally fit for the journey. Any consequences arising from health issues are the client’s responsibility.
Please remember that our tours take place in the rainforest, and the facilities may not provide the same comforts as city hotels. There might be limitations regarding internet access, hot water, and electricity.
Booking and Deposit to Terms and Conditions- Manu Jungle Trips:
To secure your spot, a 50% deposit per person is required at the time of booking. This deposit is non-refundable in case of cancellation by the client. We accept various payment methods, and our team will guide you through the process.
Payment of Final Balance:
The final balance of your tour must be paid in our office at least 24 hours before the tour starts. We accept cash (Peruvian soles or US dollars) and Visa (with an 8% commission). The program price per person is agreed upon during the booking confirmation and will not change.
Cancellation Policies for :
In case of cancellation by the client, the deposit is non-refundable. Depending on the timing of the cancellation, varying refund amounts may apply. Please note that certain cancellations might be covered by your insurance policy.
Cancellation/Changes by Manu Jungle Trips:
While we make every effort to operate the program as scheduled, circumstances beyond our control (technical issues, weather, strikes, etc.) may necessitate changes. In such cases, we will propose suitable alternatives, but refunds will not be issued. We are not liable for expenses incurred by clients in preparation for the tour.
Acceptance of Risk:
Participating in our tours involves some personal risk due to the nature of the environment. Clients must accept these risks, and it’s essential to be physically and mentally prepared for the journey.
Authority on Tour:
The decisions of our guides or representatives are final, especially when safety and well-being are concerned. Clients must comply with instructions at all times.
Travel Documents and Insurance:
Clients must have a valid passport and are strongly advised to obtain travel insurance covering accidents, medical expenses, repatriation, cancellations, and loss of luggage.
While we maintain quality standards, some services are provided by independent parties, and we cannot be held liable for any losses or damages arising from their services.
Claims and Complaints:
If you have any complaints during the tour, please inform the guide so we can address the issue promptly. Formal complaints must be submitted in writing within 7 days after the tour’s end.
Venue for Claims and Disputes:
For all claims or disputes, the exclusive venue shall be in Cusco, Peru, with Peruvian law and courts having jurisdiction.